2. Information we collect
To operate our Website and provide you with access to certain products and services, we may collect the following types of information which are described in more detail below: (A) information you provide to us, (B) information we automatically collect, and (C) information we receive from third parties. All of the information listed in (A)-(C) above, are detailed below, and hereinafter referred to as “Information.”
A. Information You Provide to Us:
You may provide your Information to us during your direct interactions through our Website, such as when you purchase products through our ecommerce store, access various content or features, contact us directly, sign up for our newsletter, or other areas in which you otherwise interact with our Website. In using our Website, you may provide us with Information, including, without limitation:
a. Your legal name;
b. Telephone number;
c. Email address; and
d. Billing information (credit or debit card information, expiration date, billing address)
We may also collect the email addresses of our visitors that we communicate with through questionnaires, surveys, email messages, social media, and other digital online features and platforms (including demographic and personal profile data).
B. Information We Automatically Collect:
We also collect information about you from your visit to our Website including:
a. IP address;
b. Your geographic location;
c. Date and time of your visit;
d. Domain server;
e. Type of computer, web browsers, search engine used, operating system, or platform or web browser you use;
f. Data identifying the web pages you visited prior to and after visiting our Website; and/or
g. Your movement and activity within the Website, which is aggregated with other information.
We use few different technologies to collect this Information:
C. Information We Receive from Third Parties
We may collect additional Information about you from third party websites, or sources providing publicly available information, to help maintain and support your account. We reserve the right to request any additional information necessary to establish and maintain your account for use of the services and access to the restricted areas.
3. How we use your information
A. Use and Purpose of Processing Your Information
We use and process your Information above for things that may include, but are not limited to, the following:
B. Lawful Basis For Processing Your Information
C. How Long We Keep Your Information
We generally keep Information for so long as it may be relevant to the purposes listed above, consistent with any applicable laws and agreements. To dispose of Information, we may anonymise it, delete it, or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for an additional time.
D. Sharing Your Information
4. Links to third party websites
5. Our right to contact you
We may contact Website visitors who provide us information regarding account status, privacy statement, or any other policies or agreements relevant to site visitors. We may contact you by way of text, email, or telephone and you consent to us contacting you in these matters concerning our Website or related services or information for which we believe you may be interested. By using this Website you consent to us contacting you by text, email, telephone, via social media or the internet concerning or related to our services and/or the Website.
6. Information Protection
We use industry-standard procedures and safeguards to help protect the confidentiality of your Information. However, you should assume that no data transmitted over the Internet can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should not expect, that your Information or private communications will always remain private. We do not guarantee that your information will not be misused or disclosed to third parties. We will not have any liability for misuse or disclosure of your Information.
If you believe that your information has been stolen or accessed by an unauthorized person, you are required to notify us so that necessary measures can be taken immediately.
7. Consent to transfer
The Website is operated in the United Kingdom. If you are located outside of the United Kingdom, please be aware that information we collect will be transferred to and processed in the United Kingdom. By using the Website, or providing us with any information, you consent to this transfer, processing and storage of your information in the United Kingdom, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. Portions of our site may be supported by a network of computers or cloud-based servers in other jurisdictions. We do not represent that our Website is appropriate or available in any particular jurisdiction.
8. Updating and accessing your information
To the extent certain data protection laws apply and we hold your Information in our capacity as a data controller as defined under those laws, you may request that we:
You have the following options for modifying or causing to be deleted Information or demographic information previously provided by you to us:
The requests above will be considered and responded to in the time-period stated by applicable law. Note, certain Information may be exempt from such requests. We may require additional information from you to confirm your identity in responding to such requests. You have the right to lodge a complaint with the authorities applicable to you and your situation, although we invite you to contact us with any concern as we would be happy to try and resolve it directly.
If you ask us to delete your Information, we will do so within a reasonable period of time, but not longer than one month from the date the request is received. Note, certain Information may be exempt from such requests. We may require additional information from you to confirm your identity in responding to such requests and to satisfy our legal and security obligations. In addition, you should be aware that it is not always possible to completely remove or delete all your information from our databases without some residual data because of backups and other reasons. See also section regarding our retention of your Information.
In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted through the Website. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.
9. Customer Email List
We may send you e-mails, texts, or phone calls, regarding various products and services which we believe may be of interest to you. If you do not want to receive such e-communications, we provide customers with the opportunity to opt-out of receiving communications from us. If you no longer wish to receive specific communications or services, you have the following options:
You can send an e-mail request to: firstname.lastname@example.org
10. Children’s Information
The Website is intended only for users over the age of eighteen (18). If we become aware that a user is under 13 (or a higher age threshold where applicable) and has provided us with Information, we will take steps to comply with any applicable legal requirement to remove such information. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of thirteen (13).